AbScent is a UK charity and our usual working hours are Monday to Friday, 9am to 5pm.
Our registered and correspondence address is 14 London Street, Andover, Hampshire SP10 2PA. All our people work remotely so this address is for registered purposes only - there won't be anyone from AbScent there to help you!
The best way to reach us is by email, but you can find us on Twitter @AbScentUK or message through Facebook.
For quotes, interviews and general enquiries from journalists. More information on our Press page.
For any questions about your purchase. Shipping information is here.
We'll try and answer your questions as quickly as possible. We are not able to give medical advice.
Join our free online community where together, we overcome the challenges of living with smell loss.
We created the AbScent Network to make it easier to get the support you need from people who understand. You can